Frequently Asked Questions

Everything you need to know about your Visionbody gear and orders.

What is the expected shipping time for my order?

Standard shipping typically takes 3-5 business days within the continental US. International delivery times vary depending on the destination but generally range from 7-14 business days.

Can I return my sportswear if it doesn't fit?

Yes, we offer a 30-day return policy. Items must be unworn, unwashed, and in their original packaging with tags attached to qualify for a full refund or exchange.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.

How should I care for my Visionbody performance gear?

To maintain fabric elasticity and moisture-wicking properties, we recommend machine washing in cold water on a gentle cycle and hanging to dry. Avoid using fabric softeners or bleach.

Do you offer a warranty on your equipment?

All Visionbody hardware and training equipment come with a 1-year limited warranty covering manufacturing defects. Please contact our support team with your order number to initiate a claim.

How can I track my package?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery status in real-time.